Shipping & Returns

Shipping Policy

Orders are processed on a first come first serve basis. Though most orders are processed within 24 hours, there can be an expected processing time of 24-72 hours. Any orders that have not arrived within their expected delivery should be brought to the attention of the brand/vendor that said delivery was purchased from. If you are not able to get in contact or hear from said brand/vendor within forty-eight (48) hours, please feel free to contact us at: contact@shopcannabuy.com for further assistance.

Return & Exchange Policy

Returns will only be accepted on unopened, unused or CBD products damaged upon arrival. Once it is received and verified to be untampered with, a refund may be issued for that item on behalf of the vendor/brand. For exact estimates on when refunds and exchanges should be received please contact us either in the chat box or email us at contact@shopcannabuy.com.  Customer is responsible for shipping fees. Shipping fees are nonrefundable.

*Note: Products such as those in the wholesale flower category, are not subject to refunds.